Privacy Policy

1. Information We Collect

When you contact JHD Cleaning Services, request a quote, call, email, text, or submit a form on this website, we may collect the information you choose to provide, including your name, phone number, email address, city, service address, home or business details, requested service type, preferred schedule, and any message you send us.

Our website may also collect basic technical information automatically, such as browser type, device type, IP address, pages visited, referral source, approximate location, cookie preferences, and similar analytics information.

2. How We Use Information

We use information to:

• Respond to quote requests, calls, emails, texts, and service inquiries.
• Schedule, confirm, complete, and follow up on cleaning services.
• Provide customer support and answer questions.
• Improve our website, advertising, and customer experience.
• Send service-related messages, estimates, reminders, confirmations, or updates.
• Protect our business, prevent fraud, and comply with applicable laws.

3. Cookies, Analytics, and Advertising

For more detail about cookies and tracking choices, see our Cookie Notice.

This website may use cookies, pixels, browser storage, analytics tools, advertising tags, or similar technologies. These tools help us remember cookie preferences, understand how visitors use the website, measure advertising performance, and improve our services.

Third-party vendors, including Google, may show our ads across the internet and may use cookies or device identifiers to serve ads based on someone's past visits to this website. This can include remarketing, conversion tracking, audience measurement, and similar advertising features.

You can control cookies through your browser settings. You may also manage Google ad personalization through your Google account settings and the tools Google provides for advertising choices. If you decline cookies on our website, we will store that preference in your browser when the banner is available.

4. How We Share Information

We may share limited information with trusted service providers that help us operate the business, such as website hosting providers, form tools, email and phone providers, scheduling tools, payment processors, analytics providers, advertising platforms, and customer communication tools. These providers are allowed to use information only as needed to provide services to us.

We may also disclose information if required by law, to protect our rights, to investigate fraud or security issues, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

5. Payments

If online or card payments are offered, payment information may be processed by third-party payment processors. JHD Cleaning Services does not intend to store full credit card numbers on this website.

6. Retention and Security

We keep personal information only as long as reasonably needed for business, legal, accounting, customer service, and operational purposes. We use reasonable safeguards to protect information, but no website, email, phone system, or internet transmission can be guaranteed 100% secure.

7. California Privacy Rights

California residents may have rights to request access to, correction of, deletion of, or more details about certain personal information we maintain, subject to legal exceptions. You may also ask whether we sell or share personal information.

JHD Cleaning Services does not sell personal information for money. If our advertising tools are considered a “share” under California privacy law, you may contact us to request that we limit or opt you out of that use where required by law. To make a request, email us at jhdcleaningservices1@gmail.com or call (714) 248-3788.

8. Children’s Privacy

Our website and services are intended for adults and property decision-makers. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows the most recent version.